Hey, everyone!

If you have issues with your Keto-Mojo data syncing to Heads Up, this article is for you.

If at any point you have questions, please reach out to our support team by email or by using the little blue circle with the white smiling message icon in the lower right corner of the app.

This article was updated on July 11, 2023. If you see any discrepancies or anything that needs to be updated, or edited, or if you just want to leave us some feedback, let us know.

The first step is to confirm you have the latest version of the MyMojoHealth app. Head to the app store or play store and check for an update.

Second, ensure that you are connected to MyMojoHealth inside the MyMojoHealth app and the data is synced to the MyMojoHealth cloud.

Third, head over to the MyMojoHealth app, tap the Settings in the lower right corner (gear icon), find MyMojoHealth, and tap Connect to either Login to MyMojoHealth or Create a MyMojoHealth account.

As soon as you are done connecting to MyMojoHealth your data will sync to the MyMojoHealth cloud and be available to Heads Up via their API.

You can check that everything is syncing as expected by visiting your MyMojoHealth account on the web.

Open the Heads Up mobile app and tap Add Source and then tap the Keto-Mojo tile and disconnect and reconnect the source:

Once the connection is complete, you will be given the option to add the Keto-Mojo tiles to the dashboard. Click Ok:

Please give it a couple of minutes and check the Heads Up dashboard to ensure the data comes through as expected.

If the data is still not coming through, it may be necessary to uninstall/reinstall the Keto-Mojo Classic and/or the Heads Up Health app. Please do so, and repeat the steps above.

First things first, sign into the Heads Up web app.

In the top right corner, click Connect Data > Devices & Apps:

Hover over Keto-Mojo and click Disconnect:

Click Keto-Mojo and follow the prompts to authorize the connection using your MyMojoHealth credentials:

Once the connection is complete, you will be given the option to add the Keto-Mojo tiles to the dashboard. If the check is unclickable, the tile is already on the dashboard. Click Ok:

Please give it a couple of minutes and check the Heads Up dashboard to ensure the data comes through as expected.

If the data is still not coming through, it may be necessary to uninstall/reinstall the Keto-Mojo Classic. Please do so, and repeat the steps above.

Need Help?

If you have questions, please reach out to us at support@headsuphealth.com or use the little blue circle with the white smiling message icon in the lower right corner of the app, and we will be more than happy to help.

Thank you!