Using Heads Up Health on the web

Using our web app? These articles are for you.

David Korsunsky avatar Dr.Josh avatar Brian Haltom avatar
25 articles in this collection
Written by David Korsunsky, Dr.Josh, and Brian Haltom
Troubleshooting

How to sync Apple Health (aka Healthkit) with Heads Up

This article provides specific instructions on how to sync Apple Health / Healthkit with your Heads Up account
David Korsunsky avatar
Written by David Korsunsky
Updated over a week ago

Apple Watch Troubleshooting

Ensuring you have the correct source settings in Apple Health
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Written by David Korsunsky
Updated over a week ago

Help! My medical facility is not showing latest results.

This article shows troubleshooting tips if your medical facility is not showing the latest results.
David Korsunsky avatar
Written by David Korsunsky
Updated this week

Help! MyMacros+ data is not accurate

How to fix issues with inaccurate data from MyMacros+
David Korsunsky avatar
Written by David Korsunsky
Updated over a week ago

Troubleshooting Medical Facility Connections

If you have connected a medical facility and you don't see all of the data you are expecting, check out this article for steps to fix.
Dr.Josh avatar
Written by Dr.Josh
Updated over a week ago

Ketonix Troubleshooting

How to troubleshoot issues with Ketonix devices.
David Korsunsky avatar
Written by David Korsunsky
Updated over a week ago

Help! My device or app is not updating.

Troubleshooting steps for devices and apps that are not updating
David Korsunsky avatar
Written by David Korsunsky
Updated this week

Help! My device/app data is not accurate.

Incorrect time stamps, missing BMI data and other common issues with devices and apps
David Korsunsky avatar
Written by David Korsunsky
Updated over a week ago

Help! My Oura ring is not syncing...

Troubleshooting tips for syncing the Oura ring
David Korsunsky avatar
Written by David Korsunsky
Updated over a week ago

Using FaceBook to authenticate MyFitnessPal

David Korsunsky avatar
Written by David Korsunsky
Updated over a week ago