Congratulations on getting your new Keto-mojo - Ketone & Blood Glucose Meter, you are now one step closer to taking full control of your health.
If you have any questions throughout this process, please reach out to our support team here, or use the little blue circle with the white smiling message icon in the lower right corner of the app, and we'd be happy to help.
Important Note: In order to have your GKI calculated automatically, you must complete your Ketone and Blood Glucose readings within 5 minutes of each other.
A few steps to note before we get started:
- You will need the GKI-Bluetooth Blood Glucose & Ketone Meter with the built-in Bluetooth 4.2, or the Bluetooth Keto-mojo adapter to sync your readings to the Keto-mojo App if you need you can order one here.
- Ensure you have downloaded the Keto-mojo App onto your smartphone from either the Apple Store or the Google Play Store.
- Take your first Keto-mojo Blood Glucose or Ketone reading. If you need help on How to Test, you can learn more here.
If you've checked the three steps above off your list, we are ready to begin.
The Written How-to
Step 1: Open the Keto-mojo app, sync your first reading, and press the gear icon located in the top right corner of the app to open the Settings page:
Step 2: Once on the Settings page, find and tap Connect to our Partners:
Step 3: Tap Heads Up:
Step 4: Toggle Auto upload data after sync to green (this allows your Keto-mojo data to sync Heads Up automatically after the sync between your Keto-mojo Meter and the Keto-mojo App is complete), then press Log In:
On the Log In screen sign in using the same email and password you use to sign into your Heads Up account:
Success: If you entered your credentials in correctly you will get a Success message, press OK:
If you chose the option Auto upload data after sync the connection is complete, you can now head over to the Heads Up and start organizing your data. For help in setting up tiles on the mobile app, please review the article: How to set up tiles on the mobile app.
If you opted out of the Auto upload data after sync option, you will need to return to the Keto-mojo Settings page, tap Connect to our Partners, tap Heads Up and tap Upload:
You should then see date and time in the Upload section indicating the time of the last Upload to Heads Up:
Another important note, if you do not have any readings to upload, or your readings were uploaded automatically after sync there will be no message indicating success or failure. Please head over to the Heads Up app and verify your data has successfully uploaded.
If you have any questions, please reach out to our support team here, or use the little blue circle with the white smiling message icon in the lower right corner of the app for further assistance.