Hey all! In this article we're going to walk you through the how-to on connecting your lab results. Once connected all your new and existing lab results should sync to Heads Up automatically.

Heads Up currently has automatic synchronization with Quest Diagnostics, LabCorp, Pixel by LabCorp, PWN Health, and Everlywell.

If you have any questions throughout this process, please reach out to our support team here, or use the little blue circle with the white smiling message icon in the lower right corner of the app, and we'd be happy to help.

The Video

The Written How-to

Step 1: On the right side of the top navigation menu click the Connect Data drop-down and click Medical Records:

Step 2: Choose LAB:

Step 3: Choose your facility:

Step 4: Connect to your facility using the Username/Email and Password you would use to log into your particular facilities portal:

Note: Depending on the facility it can take up to 72 hours for the sync to complete. Please check back every so often until all the data populates.

Understanding the Lab Results Page

Once all of your data has successfully synced, you can review your Lab Results on the Lab Results page.

We have stored all of your Lab Results in an easy-to-read table with each test populating its own column organized by date in descending order from left to right:

Adjusting Your Reference Range and Unit Preference

Given that reference ranges can vary by which medical facility, doctor, and individual, Heads Up allows you to adjust each biomarker's reference range to your preference.

Click the gear icon to the right of the Lab Result name to open the Edit Custom Range pop up. Here you can change the Unit name and adjust the Low, Moderate and High Ranges:

Exporting and Filtering Lab Results

You can export your data to CSV or PDF by using the Export drop-down found in the upper right on the Lab Results page. To activate the Export drop-down button check the check box next to the date or the result you'd like to export. You can also filter which types of data you'd like exported by using the Filter feature shown in the image below. Adjusting the filter will change which lab results are being shown on the page and which lab results are exported:

The Details & Adding Labs to Your Heads Up Dashboard

To see a bit more about the lab result and to add your lab result to your Heads Up dashboard click the lab result name to open the Details pop up.

On the Details pop up you'll get a chart of the historic readings for that particular result, and a bit more info about the lab result. Note: not all results have about sections.

To add the lab result to the dashboard click the check box to left of Show on dashboard, then scroll to the bottom of the pop up and click OK, your lab result will then appear in the last tile position on your dashboard:

Need Help?

If you have any questions, please reach out to our support team here, or use the little blue circle with the white smiling message icon in the lower right corner of the app for further assistance.

Thank you!

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