Hey, everyone!

If you'd like to makes changes to your subscription, read on!

In this article, we cover how to upgrade your subscription, cancel your subscription, and update your credit card using the Heads Up on the web.

If at any point you have questions, please reach out to our support team by email or by using the little blue circle with the white smiling message icon in the lower right corner of the app.

This article was updated on March 19, 2021, if you notice anything out of date or missing, please, reach out to our team at support@headsuphealth.com and we will be happy to get it updated.

The How-to

Head over to the Heads Up web app.

Click Account under the dropdown on the left and click Subscription:

Select the option that works best for you:

Cancel Subscription

To cancel your subscription/put it on hold, click Cancel. On the Cancel Subscription popup, click Cancel Subscription to cancel your premium subscription.

Upgrade Subscription

To upgrade your plan, click Upgrade plan. On the Subscription popup, select the subscription plan you'd like from the Subscription Plan dropdown and click Update to update your premium subscription.

Update Your Credit Card

To update your credit card, click Update card. On the Subscription popup, add the new card details and click Submit to update the credit card on file for your recurring premium subscription.

Need Help?

If you have questions, please reach out to us at support@headsuphealth.com or use the little blue circle with the white smiling message icon in the lower right corner of the app and we will be more than happy to help.

Thank you!

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