Hey, pros!

This article will cover everything you need to know to set up the custom login, registration, and forgot password page.

Note: The Heads Up team must turn this feature on and create the URL. Please get in touch with support at support@headsuphealth.com, and we will be happy to help.

If you have questions, please reach out to our support team by email or by using the little blue circle with the white smiling message icon in the lower right corner of the app.

This article was updated on April 4, 2022. If you see any discrepancies or anything that needs to be updated or edited, or if you just want to leave us some feedback, let us know.

What are the custom registration and login page?

The custom registration page is a White Labeled login, registration, and forgot password page for your organization.

It allows you to share a link that takes your clients directly to a page with your organization's custom branding. This includes a custom logo and a custom background image unique to you.

The How-to


The URL will look something like this: app.headsuphealth.com/users/sign_up/**your_org_name**

Please let us know if you'd like the name that appears in the custom URL to be different from the organization name associated with your Heads Up account.

The Logo

The logo portion of the custom registration page can be done inside your pro account.

The article below shares more on how this is done. Once complete, the light theme logo will appear on the registration pages.

The Background Image

Please share your desired background image with our support team at support@headsuphealth.com, and we will get the image processed and uploaded to your account.

The image size can vary greatly; we do not reject any images. However, images that work best have dimensions of 765 x 900, which is the current size of the image on the Heads Up registration and signing page.

Images wider than they are in height may have the left side of the image cut off.

Accepting Client Signups

Clients that sign up for the platform using your custom registration page must be accepted inside your pro account.

Once a client completes the signup, they will appear in the Pending tab on the Clients page.

Navigate to the Pending tab, click the check box to the left of the client's name and select Accept from the Select an action dropdown:

The client will now appear on the Clients page.

Need Help?

If you have questions or things didn't work out as planned, please reach out to us at support@headsuphealth.com or use the little blue circle with the white smiling message icon in the lower right corner of the app, and we will be more than happy to help.

Thank you!

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