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Connect Withings Cellular Devices

Heads Up now supports Withings Cellular!

Brian Haltom avatar
Written by Brian Haltom
Updated this week

To get started using Withings Cellular, you'll need to get the organization-level connection established and then you can associated devices to patients.

User Experience

One Time Setup

  1. Work with the Heads Up Customer Success team to enable this org integration

  2. Navigate to Organization Settings > Integrations

  3. Connect Withings Cellular using the Link button
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  4. Input your Client ID and Secret from Withings
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  5. Confirm the link was successful
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  6. Navigate to a client profile > Integrations page

  7. Click the Withings Cellular button
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  8. Plug in the MAC address of a device you already ordered

  9. Click Save

Practitioner Workflow

One-Time Connection (in HU) - see above

  1. Practitioner logs into Withings cloud and gets API Key and Secret

  2. Practitioner pastes those data elements back into Heads Up via the B2B integrations page

Ordering (Outside HU):

  1. Contact Withings sales

  2. Place bulk device order

  3. Receive shipment with device list

Activation (In HU):

  1. Navigate to Integrations > Withings Cellular

  2. Upload device list (MAC addresses)

  3. Select patients to assign devices

  4. Click "Activate Devices"

Distribution:

Up to the you to determine your distribution process

Patient Workflow

  1. Receive Device: Get pre-configured device from provider

  2. Unbox: No setup required - just insert batteries

  3. Use: Step on scale or take BP - data sends automatically

  4. View Data: Access via patient portal (optional)

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