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How do I update my Pro Account account info?
How do I update my Pro Account account info?

A few quick steps to change your pro account email, title, names, time zone, and password.

Brian Haltom avatar
Written by Brian Haltom
Updated over 2 years ago

Hey, everyone!

This article will show you how to update your Pro Account account info.

If you have any questions, please reach out to our support team here, or use the little blue circle with the white smiling message icon in the lower right corner of the app, and we'd be happy to help.

This article was updated on January 25, 2022. If you notice anything out of date or missing, please, reach out to our team at support@headsuphealth.com, and we will be happy to get it updated.

The How-to

Using the Owner account for your organization, log in and click the Welcome dropdown and click Pro Account:

Updating Your Email

Note: You must use a new email address. The new email address cannot be associated with an existing user on the Heads Up platform.

To update the email, change the email in the Email Address field, provide the current password and click Save Changes:

Update Your Title

To update your Title, change the title in the Title field, provide the current password and click Save Changes:

Update Your Password

To update your password, type your current password in the Current Password field, type your new password in the New Password and Confirm fields and click Save Changes:

Update Your First and Last Name

To update your first and last name, type your new names in the First Name and Last Name fields, confirm your current password, and click Save Changes:

Update Your Time Zone

To update your time zone, select your time zone from the Time Zone dropdown, confirm your current password, and click Save Changes:

Need Help?

If you have any questions, please reach out to our support team here, or use the little blue circle with the white smiling message icon in the lower right corner of the app for further assistance.

Thank you!

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