Heads Up

This article will cover a couple of steps to help you regain access to your Heads Up account.

Help! I cannot log into Heads Up.

This article shows troubleshooting tips if your medical facility is not showing the latest results inside Heads Up.

How to fix issues with inaccurate data from MyMacros+

If you have connected a medical facility and you don't see all of the data you are expecting, check out this article for steps to fix.

Troubleshooting steps for devices and apps that are not updating

How to troubleshoot issues with Ketonix devices.

Incorrect time stamps, missing BMI data and other common issues with devices and apps

Troubleshooting tips for syncing the Oura ring

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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