Hey, all!

Our mission here at Heads Up is to empower you with the data you need to transform your health. An important part of this mission is helping you get all of your medical records organized and accessible to your fingertips.

There are three primary methods for integrating medical data into your profile. Electronic, Manual, and the Heads Up Concierge Service. For more on uploading documents to our Concierge Medical staff, please visit this article.

Note: At this time, these steps can only be completed using the Heads Up web app.

If at any point you have questions, please reach out to our support team by email or by using the little blue circle with the white smiling message icon in the lower right corner of the app.

1. Electronic Data Connection

  • Do you already have access to an online patient portal through your doctor's office?  Then you've already done most of the work.

  • Heads Up Health supports connections with thousands of doctor's offices and medical facilities. You can connect and visualize your data right in your Heads Up Profile.  

  • Do you have more than one online portal that you access regularly?  Connect as many as you'd like for a quick and easy way to get all of your information in one place.

A. On the right side of the top navigation menu press Connect Data > Medical Records. This will open a pop-up that allows you to select your facility type. 

B.  You will then select either Pharmacy, Doctor, Hospital/Clinic, Lab, or ANY. If you are unsure what type of facility your's is, you can select ANY: 

C. Search for your facility, in this case, I have searched for Quest Diagnostics. 

D.  Connect to your facility using the Username and Password you would use to log into your particular facilities portal. If you have don't have login credentials, you should be able to register on their homepage.

Once connected Heads Up will electronically sync all of your medical records automatically. To review your records please head over to the Lab Results page. Note: depending on the facility it can take up to 72 hours for the sync to complete. Please check back every so often until all the data populates.

2. Manual Data Entry

  • If there is not yet support for an electronic connection for your doctor or medical facility, you can also input your data manually.

  • This is a great option if you prefer some flexibility and only have a few data points to track (such as cholesterol screenings or your hemoglobin A1c).  

A. Just head over to the Lab Results page and press Add Biomarkers

Note: In this example, we will add Hemoglobin A1C. You can add multiple biomarkers at one time. Just repeat the process listed below for however many biomarkers you'd like to record. Tests like DEXA have the Select All options to make adding all the entry fields quicker.

B. Set the Date, Time, Location, and whether you had fasted for the draw: 

C. Find your Biomarker. You can click the arrows to expand the menu fields to find your desired Biomarkers or you can use the search feature. 

D. Removing Biomarkers from your entry and adding notes to entries: 

E. Edit Biomarker entries. To edit entries, click the pencil icon to the right of the test result date, and repeat the processes from C and D, whichever may apply to your Edit.

Reviewing Your Data

Once all of your data has successfully synced, you can review your records on the Lab Results page. 

We have stored all of your Medical Records in an easy-to-read table with each test populating its own column organized by date in descending order from left to right: 

The Filter feature allows you to isolate particular categories of readings to make it even easier to find what you're looking for:

Exporting Your Data

You can export your data using the Export CSV download button found on the Lab Results page. You can filter which types of data you'd like exported by using the Filter feature:

Adding Biomarkers to the Dashboard

To add Biomarkers to the Dashboard click the title of the Biomarker and click the check-box, Show on dashboard and click OK:

Need Help?

If you have questions, or things didn’t work out as planned please reach out to us at support@headsuphealth.com or use the little blue circle with the white smiling message icon in the lower right corner of the app and we will be more than happy to help.

Thank you!

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