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Customizing the Heads Up Health Platform
Customizing the Heads Up Health Platform
In this article, we will cover some of the most commonly used Customizations, as well as provide a glossary of all available options
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Written by Alex Smith
Updated over a week ago

Hey, pros!

The Heads Up experience for your organization just got a lot more unique and versatile!

With a wide range of customization options, you can tailor the platform's features and appearance to create a personalized experience for practitioners and clients.

In this article, we will cover some of the most commonly used Customizations, as well as provide a glossary of all available options as of March 2023. Not only does this make your organization stand out, but your clients will appreciate using a system that is tweaked to meet their needs.

This article was updated on March 29, 2023. If you see any discrepancies or anything that needs to be updated or edited, or if you want to leave us feedback, let us know.

Getting Started with Customizations

To access the Customizations settings, log in to your Heads Up Health account and navigate to your Pro Account, Customizations tab or follow this link: https://app.headsuphealth.com/practitioner/account/customizations

Customizations Use Cases

Here are a few examples of how you might use Customizations to enhance your organization's Heads Up Health experience:

  1. White labeling: Customize the platform's appearance with your organization's logo, color scheme, and branding.

  2. Enabling or disabling features: Choose which features are available to users based on their subscription level or role within your organization.

  3. Adjusting communication settings: Enable or disable in-app messaging, notifications, and other communication tools.

  4. Modifying user experience: Customize the layout and appearance of the dashboard, menus, and other user interface elements.

These are just a few examples of the Customizations possibilities within Heads Up Health. Remember that you can search by category or name of the customization to find specific options, such as changing a lab reference range color scheme by searching for "color" or other related keywords.

Glossary of Commonly Used Customizations

Note: This list is not comprehensive. For a complete list of customization options, please visit the Customizations tab in your Pro Account or navigate directly to https://app.headsuphealth.com/practitioner/account/customizations.

Most Commonly Used Customizations

Custom Logo
Upload custom logos to be displayed in light and dark modes.

Dashboard Enabled
Enables the Dashboard activity for reviewing daily lifestyle data.

Secure Messaging
Enables the secure Messaging activity for practitioners and clients to communicate within the platform.

Client Food Journal Enabled
Enables the Photo Food Journal activity.

Lab Results Enabled
Enables the Lab Results activity for users to review imported or manually added lab component result data.

Data Connections Enabled
Enables the Connect Devices menu.

Available Features

Reports Enabled
Enables the Reports activity for visualizing client-level data.

Tips & Tricks Library Enabled
Enables the Tips & Tricks Library activity for viewing and sharing health-related tips.

Goals & Tasks Enabled
Enables the Goals & Tasks activity for setting and tracking personal health goals and tasks.

Educational Content Enabled
Enables the Educational Content activity for sharing and accessing educational materials related to health and wellness.

Billing & Subscriptions Enabled
Enables the Billing & Subscriptions activity for managing subscription and billing information.

Custom Lab Ranges
Allows for the customization of lab reference ranges.

Communication Settings

In-App Messaging Enabled
Enables the in-app Messaging feature.

Email Notifications Enabled
Enables email notifications for various activities and updates.

SMS Notifications Enabled
Enables SMS notifications for various activities and updates.

User Experience

Custom Color Scheme
Choose a custom color scheme for the platform, including primary, secondary, and accent colors.

Custom Navigation Menu Items
Add, remove, or rearrange the items in the platform's navigation menu.

Custom CSS
Include custom CSS to further personalize the look and feel of the platform.

Custom Welcome Email
Create a custom welcome email for new clients.

Custom Platform URL
Set up a custom URL for your Heads Up platform.

Custom Favicon
Upload a custom favicon for the platform.

Custom Login Background Image
Upload a custom background image for the login page.

Custom App Store Links
Add custom App Store and Google Play links for your branded mobile app.

Custom Mobile App Name
Set a custom name for your branded mobile app.

White Label

Custom Light Logo
Upload a custom logo to be displayed when the platform is in light mode.

Custom Dark Logo
Upload a custom logo to be displayed when the platform is in dark mode.

Custom Login Background Image
Upload a custom image to be displayed on your customized login page URL.

Custom Support Email
Set a custom email address for users to contact when they need support.

Custom Support Link
Set a custom URL for the support button.

Custom User Knowledge Base Link
Define a custom URL for the Knowledge Base button for clients.

Custom Pro Knowledge Base Link
Define a custom URL for the Knowledge Base button for practitioners.

Custom User Facebook Group Link
Define a custom URL for the Facebook Group button for clients.

Custom Pro Facebook Group Link
Define a custom URL for the Facebook Group button for practitioners.

Custom Client Invitation Message
Set a custom message to be emailed to clients invited through the application.

Lab Results

Lab Tests Low Risk Color
Input a color hex value to color-code low-risk values in the lab results activity.

Lab Tests Moderate Risk Color
Input a color hex value to color-code moderate-risk values in the lab results activity.

Lab Tests High Risk Color
Input a color hex value to color-code high-risk values in the lab results activity.

Please note that the list above is not comprehensive, and there are many more customization options available within the platform. To view all customization options, navigate to your Pro Account, Customizations tab, or visit https://app.headsuphealth.com/practitioner/account/customizations.

Need Help?

If you have questions, don't hesitate to get in touch with us at support@headsuphealth.com or use the little blue circle with the white smiling message icon in the lower right corner of the app, and we will be more than happy to help.

Thank you!

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