Sourcing Renpho scale data to Heads Up through the Apple Health app is very simple. Once the connection is complete, and you've set the correct access rights within Apple Health, the data will flow into Heads Up with ease.
If you have not done so already, connect Apple Health to Heads Up. Please visit the support article 'How do I connect Apple Health?' for further instruction.
Note: If for any reason the sync fails, please ensure you are logged into the Renpho and Apple Health apps. You must be logged into both the Renpho and Apple Health apps for the sync to complete. Also, ensure you are the main Renpho user, as you can only connect one Renpho app to one Apple Health account.
Step 1: Open the Apple Health app on your iPhone and press the user icon in the top right corner:
Step 2: Find and press Apps:
Step 3: Find and press Renpho:
Step 4: Toggle the desired switches to green to allow Renpho to write data to Apple Health:
Step 5: Return to the Heads Up Health app to review your newly added Renpho scale data:
If you've completed the connection and you are not seeing the expected data, please review the article 'My data from Apple Health doesn't look right. How can I re-sync?' for further troubleshooting measures.
If you have questions or need help, please contact support.