Using Heads Up Health on the Web

Using our web app? These articles are for you.

27 articles in this collection
Written by David Korsunsky and Brian Haltom

Start here

Setting up your dashboard

Getting started with the Heads Up dashboard

Written by David Korsunsky
Updated over a week ago

Integrating your medical data

An overview of the various ways in which you can add your medical data to your Heads Up Health Profile

Written by David Korsunsky
Updated over a week ago

Setup and configuration

How do I connect a device/app on the web?

A few quick steps to connect your sources...

Written by Brian Haltom
Updated over a week ago

Integrating Your Medical Data Step-by-step

Step-by-step written instructions (with images) on how to add and manage your medical data...

Written by Brian Haltom
Updated over a week ago

How to use the Care Team feature

How to set up, grant access, accept access, and view shared profiles...

Written by Brian Haltom
Updated over a week ago

Customizing units of measure

How to change units for blood sugar, weight, height and other sources

Written by David Korsunsky
Updated over a week ago

Customizing for international use (outside the USA).

Need to change your time zone, or your default units of measure for your health data? Check out these tips on how to make those changes.

Written by David Korsunsky
Updated over a week ago

Pro tips

Pro tip: Creating your own custom data sources

How to create and manage custom data sources

Written by David Korsunsky
Updated over a week ago

Pro tip: How to customize your lab test reference ranges

Written by David Korsunsky
Updated over a week ago

Pro tip: Adding lab tests onto your dashboard

This article shows the best practice for displaying lab test results on your dashboard.

Written by David Korsunsky
Updated over a week ago

Pro tip: Adding Notes to Lab Tests

Need to remember details for a specific lab test? Here's how to add notes to individual tests so you can reference them later.

Written by David Korsunsky
Updated over a week ago

Pro tip: How to Track Your Coronary Artery Calcium Score (CAC)

Written by David Korsunsky
Updated over a week ago

Pro Tip: How do I create a Journal Entry?

A few quick steps to get you adding Journal Entries...

Written by Brian Haltom
Updated over a week ago

Troubleshooting

Help! My Biosense device is not syncing to Heads Up.

A few things to point out when connecting Biosense to Heads Up...

Written by Brian Haltom
Updated over a week ago

Help! My medical facility is not showing latest results.

This article shows troubleshooting tips if your medical facility is not showing the latest results.

Written by David Korsunsky
Updated over a week ago

Help! MyMacros+ data is not accurate

How to fix issues with inaccurate data from MyMacros+

Written by David Korsunsky
Updated over a week ago

Troubleshooting Medical Facility Connections

If you have connected a medical facility and you don't see all of the data you are expecting, check out this article for steps to fix.

Written by David Korsunsky
Updated over a week ago

Ketonix Troubleshooting

How to troubleshoot issues with Ketonix devices.

Written by David Korsunsky
Updated over a week ago

Help! My device or app is not updating.

Troubleshooting steps for devices and apps that are not updating

Written by David Korsunsky
Updated over a week ago

Help! My device/app data is not accurate.

Incorrect time stamps, missing BMI data and other common issues with devices and apps

Written by David Korsunsky
Updated over a week ago

Help! My Oura ring is not syncing...

Troubleshooting tips for syncing the Oura ring

Written by David Korsunsky
Updated over a week ago

Using FaceBook to authenticate MyFitnessPal

Written by David Korsunsky
Updated over a week ago

Account maintenance

How do I review my billing history?

Reviewing your web purchase billing history...

Written by Brian Haltom
Updated over a week ago

How to purchase a subscription on the Heads Up web app

A few quick steps to getting your account upgraded...

Written by Brian Haltom
Updated over a week ago

Help, I never received my Confirmation Email

If you registered for a new account and your confirmation email never arrived, check out this article.

Written by David Korsunsky
Updated over a week ago

How to apply a discount or promo code

Steps for applying a discount or promo code as part of your subscription purchase

Written by David Korsunsky
Updated over a week ago

How do I cancel my account on the web?

Permanently cancel or delete your Heads Up account...

Written by David Korsunsky
Updated over a week ago