Using Heads Up Health on the Web | Heads Up Health Help Center

Start Here

Setting up your dashboard

Getting started with the Heads Up dashboard

Written by David Korsunsky
Updated over a week ago

Connecting Devices & Apps

How do I connect a device/app on the web?

A few quick steps to connect your third-party sources to Heads Up using the web app...

Written by Brian Haltom
Updated over a week ago

How do I connect LibreView to Heads Up?

A few quick steps to get your LibreView data flowing into Heads Up.

Written by Brian Haltom
Updated over a week ago

How do I sync Keto-Mojo using the Heads Up web app?

A few quick steps to sync your Keto-Mojo data to Heads Up using the Heads Up web app...

Written by Brian Haltom
Updated over a week ago

How do I sync Omron using Heads Up on the web?

A few quick steps to sync your Omron data to your Heads Up account.

Written by Brian Haltom
Updated over a week ago

Setup and Configuration

How do I set up my Heads Up profile?

A few quick steps to change your timezone, adjust your date of birth, height, blood type, and add a photo...

Written by Brian Haltom
Updated over a week ago

How do I set up the Heads Up Fasting timer?

Everything you need to know to about using the Heads Up Fasting timer on the web...

Written by Brian Haltom
Updated over a week ago

How do I upload my medical documents for the Concierge Service?

A few quick steps to get your medical records uploaded to the Heads Up Concierge Service...

Written by Brian Haltom
Updated over a week ago

Integrating Your Medical Data Step-by-step

Step-by-step written instructions (with images) on how to add and manage your medical data in Heads Up...

Written by Brian Haltom
Updated over a week ago

How do I set up my Weekly Report?

A short video on how to set up your Heads Up Weekly Report...

Written by Brian Haltom
Updated over a week ago

How do I use the Heads Up Data Sharing feature?

A few quick steps to set up, grant access, accept access, and view shared profiles inside Heads Up...

Written by Brian Haltom
Updated over a week ago

Customizing units of measure

How to change units for blood sugar, weight, height, and other sources in the Heads Up settings...

Written by David Korsunsky
Updated over a week ago

Customizing for international use (outside the USA).

Need to change your time zone, or your default units of measure for your health data? Check out these tips on how to make those changes.

Written by David Korsunsky
Updated over a week ago

Pro Clients on the Web

How to add photos to the Heads Up Photo Food Journal using the web?

A few quick steps to add photos to your Food Jounal and comment on them using Heads Up on the web...

Written by Brian Haltom
Updated over a week ago

How do I view notes shared by my Health Coach?

A quick guide to viewing your coaches notes...

Written by Brian Haltom
Updated over a week ago

Pro tips

Pro tip: How do I use the Advanced Report Settings?

A quick overview of the Advanced Report Settings on the Heads Up Analyzer...

Written by Brian Haltom
Updated over a week ago

Pro tip: How to Save Reports on the Analyzer

A few quick steps to saving reports on the Heads Up Report Page...

Written by Brian Haltom
Updated over a week ago

Pro tip: How to connect labs to Heads Up?

A few quick steps to connect Quest Diagnostics, LabCorp, EverlyWell, and many more to Heads Up...

Written by Brian Haltom
Updated over a week ago

Pro tip: How to customize your lab test reference ranges

Written by David Korsunsky
Updated over a week ago

Pro tip: How to create Custom Data types/Sources

A few quick steps to create and manage custom tiles on the Heads Up web application...

Written by Brian Haltom
Updated over a week ago

Pro tip: Adding lab tests onto your dashboard

This article shows the best practice for displaying lab test results on your dashboard.

Written by David Korsunsky
Updated over a week ago

Pro tip: Adding Notes to Lab Tests

Need to remember details for a specific lab test? Here's how to add notes to individual tests so you can reference them later.

Written by David Korsunsky
Updated over a week ago

Pro tip: How to Track Your Coronary Artery Calcium Score (CAC)

Written by David Korsunsky
Updated over a week ago

Pro Tip: How do I create a Journal Entry?

A few quick steps to get you adding and reviewing Journal Entries...

Written by Brian Haltom
Updated over a week ago

Troubleshooting

Help! My medical facility is not showing the latest results.

This article shows troubleshooting tips if your medical facility is not showing the latest results inside Heads Up.

Written by David Korsunsky
Updated over a week ago

Help! MyMacros+ data is not accurate

How to fix issues with inaccurate data from MyMacros+

Written by David Korsunsky
Updated over a week ago

Troubleshooting Medical Facility Connections

If you have connected a medical facility and you don't see all of the data you are expecting, check out this article for steps to fix.

Written by David Korsunsky
Updated over a week ago

Help! My device or app is not updating.

Troubleshooting steps for devices and apps that are not updating

Written by David Korsunsky
Updated over a week ago

Ketonix Troubleshooting

How to troubleshoot issues with Ketonix devices.

Written by David Korsunsky
Updated over a week ago

Help! My device/app data is not accurate.

Incorrect time stamps, missing BMI data and other common issues with devices and apps

Written by David Korsunsky
Updated over a week ago

Help! My Oura ring is not syncing...

Troubleshooting tips for syncing the Oura ring

Written by David Korsunsky
Updated over a week ago

Using FaceBook to authenticate MyFitnessPal

Written by David Korsunsky
Updated over a week ago

Account maintenance

How do I change my Heads Up subscription?

In this article, we cover how to upgrade your subscription, cancel your subscription, and update your credit card on the Heads Up web app...

Written by Brian Haltom
Updated over a week ago

How do I review my billing history?

Reviewing your web purchase billing history...

Written by Brian Haltom
Updated over a week ago

How to purchase a subscription on the Heads Up web app

A few quick steps to getting your account upgraded...

Written by Brian Haltom
Updated over a week ago

Help, I never received my Confirmation Email

If you registered for a new account and your confirmation email never arrived, check out this article.

Written by David Korsunsky
Updated over a week ago

How to apply a discount or promo code

Steps for applying a discount or promo code as part of your subscription purchase

Written by David Korsunsky
Updated over a week ago

How do I delete my account on the web?

How to permanently delete your Heads Up account...

Written by David Korsunsky
Updated over a week ago